Have you recently got a project or is it your first job as a SAP consultant? You wish there was someone who could guide you and explain how to resolve those help requests or support tickets, who could hold your hand in the beginning and help you get going with the project life cycle – blueprint or implementation or cut-over or post go-live support. This page is exactly for you.
The remote support is provided by remote screen sharing and voice calls. You will explain your requirements on the screen by sharing your documents or SAP screen and then the support provider will answer your questions and help you arrive at the possible solutions or by guiding you to write the documentations (functional specifications/ config documents etc.) or running the test scripts and documenting test results or even in creating these test scripts or by checking the configuration for any bugs/ mistakes/ errors.
The support can be arranged on weekday/ weekend/ day or night time as per your convenience. These are the options to choose from depending on your needs -
1. Pay Per Ticket (PPT)*
2. Pay per hour (PPH)*
3. Pay Per Month (PPM)* e
4. Emergency Support (EMR)* – For any unplanned/ emergency/ SOS needs also our subject matter experts will be available to assist you.
* To get the rate quote, please write to firstname.lastname@example.org with details on your project and the kind of support needed.
Thanks again for your continued appreciation/ compliments. Please let us know of any questions you may have on this.
We will always endeavor to provide you our best support.